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Sample resume for a receptionist

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Sample resume for a receptionist

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Receptionist Resume Sample

AVERY JONES
5800 Park Drive, #37
Sometown, IA 57000
(555) 555-5555 | someone@somedomain.com

Customer Service Expert * MS Office "Power User" * Adept Written/Verbal Communicator
KEY SKILLS
Office Skills:
Telephone & Front Desk Reception, Customer Service, Filing, Database & Records Management, Executive & Administrative Support, Reports & Spreadsheets, Complaint Handling, Data Entry (75 WPM)
Computer Skills:
Word, Excel, PowerPoint, Access, Visio, Outlook, Windows Vista/XP
PROFESSIONAL EXPERIENCE
2008-2012
Sometown, IA
Receptionist | XYZ CORPORATION
  • Excelled in role requiring the ability to handle a variety of customer service and administrative tasks and resolve customer issues with expediency.
  • Demonstrated proficiencies in telephone and front-desk reception within a high-volume environment. Calmed upset/angry customers, researched and rapidly solved problems and rebuilt client trust to prevent the loss of key accounts.
  • Led "cleanup" of company database and files. Restored organization to personnel, financial and operational records and accelerated data input, processing and retrieval times.
  • Consistently praised by management for the quality and timeliness of reports, attention to detail, exemplary customer service delivery and team-player attitude.
2007-2008
Sometown, IA
Receptionist | SOMETOWN COMMUNITY COLLEGE
  • Served as first point of contact for students, faculty and staff calling or visiting the main administrative office. Efficiently operated campus switchboard and provided prompt, courteous and knowledgeable assistance.
  • Transformed previously manual processes relating to vendor/supplier records into an efficient, computerized system. Efforts exposed overcharges and double billing to recover $5,000 in erroneous payments and prevent their recurrence.
EDUCATION
2007
Sometown, IA
SOMETOWN COMMUNITY COLLEGE
AS in Business
ADDITIONAL INFORMATION
  • "Avery is a first-rate administrative support professional...excels in organizing our busy office… ensures all of our customers' needs are taken care of…truly an exceptional employee..." -- Excerpts from 2010 Performance Review

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