Skip to main content

Sample Resume for a Retail Manager

Sample Resume for a Retail Manager

Retail Manager Resume Sample

Does your resume do a good job selling your skills as a retail manager to potential employers? View and download the Retail Manager resume template in Word.

Learn more about retail careers.

Learn more about customer service careers.

Impress employers with a high-impact resume and cover letter from the experts at Monster's Resume Writing Service.

Retail Manager Resume Sample

27 Legacy Rd. #44
Sometown, CA 94022
(555) 555-5555 |


Award-Winning Retail Manager
  • Big box-experienced store manager whose 15-year career with Fortune 500 retailers has been distinguished by accelerated advancement, awards (including being named ABC Stores' Southern CA "Store Manager of the Year" in 2007) and goal-surpassing performance-to-plan.
  • Successful in both startup and turnaround management roles -- have propelled multiple stores to #1 in sales and customer satisfaction district-wide while simultaneously lowering shrink and staff turnover to all-time lows.
  • Comprehensive background leading all aspects of retail operations (e.g., P&L, merchandising, sales, customer service, inventory, personnel and payroll management) reinforced by bilingual fluency in Spanish and extensive retail management training.
Key Skills
  • Retail Store Operations
  • P&L Management
  • Budgeting & Cost Controls
  • Shrink Reduction/Loss Control
  • Customer Service Excellence
  • Teambuilding/Training/Supervision
  • Inventory Management
  • Merchandising Strategies
Store Manager of the Year
ABC Stores, 2008


#1 in Sales
ABC Stores, 2008


Pinnacle Award
Loss Prevention Excellence | ABC Stores, 2006


Service Excellence Award
#1 Customer Satisfaction in District | XYZ Corp., 2003


Department Manager of the Quarter
XYZ Corp., 1999 and 2001
Work Experience
Long Beach / Los Angeles, CA
Leading discount retailer in the U.S., ranked #2 on the Fortune 500.
Store Manager | 2006 to present
Assistant Store Manager | 2004 to 2006
  • Promoted to oversee startup and daily operations for new ABC Stores Supercenter in Long Beach following superior-rated performance as assistant manager in the #1-ranked store in Los Angeles.
  • Manage a $38M, 200-employee, big-box location; direct all departments (hard lines, soft lines and grocery/perishable lines)
  • Enforce sound merchandising and loss control strategies
  • Execute corporate programs, promotions and policies
  • Drive optimal customer satisfaction, associate productivity and P&L results
  • Key Results:
    • Led startup and grand opening of new Supercenter. Exceeded sales and profit goals by up to 8% and 12%, respectively, from first year of opening and in each ensuing year.
    • Elevated Long Beach store to #1 in sales (2008) out of 58 locations in region, setting new area Supercenter year-end sales record of $38M.
    • Tied for first place among 58 stores for lowest shrink in region in 2008 and earned #1 ranking in this category among 50 stores in 2007.
    • Launched award-winning loss prevention programs that proved so successful in deterring theft that they were adopted company-wide.
    • Awarded "Store Manager of the Year" (2008) for Southern CA region as a result of superior sales, profit and customer satisfaction results.
    • Excelled in building and motivating management and hourly teams. Developed many entry-level associates to leadership positions and quickly became one of the primary trainers of new store managers across the district.
    • Recognized for key role in elevating Los Angeles store to achieve #1 sales ranking (out of 22 locations) district-wide in 2006.
Compton / Burbank / Inglewood, CA
The nation’s #2 discount chain, ranked #28 on the Fortune 500.
Store Manager (Compton) | 2003
Assistant Store Manager (Burbank / Inglewood) | 2001-2003
Department Manager (Housewares/Electronics, Inglewood) | 1998-2001
  • Advanced through promotions to become store manager of $27M location with 150+ employees
  • Provided strategic, operational and fiscal leadership and maintained national presentation/service standards in all assigned locations.
  • Key Results:
    • Propelled a near worst-to-first turnaround of East LA (Compton) store, transforming one of the district’s lowest ranked stores (#15 out of 17 in sales with the highest shrink in region) to #2 in sales, #1 in customer satisfaction and third-lowest in shrink.
    • Assisted Burbank store manager in driving single-year sales growth of 22% (setting a new record company-wide) to achieve #1 district sales in 2002.
    • Reversed Inglewood store’s downward spiral by overhauling systems, processes, training programs and personnel. Corrected issues such as internal theft, lagging customer service and poor morale.
    • Earned four-time honors as "Department Manager of the Quarter," resulting in promotion to assistant store manager.
Menlo Park, CA
Fortune 100 retailer of designer fashions and luxury goods.
Store Manager Trainee | 1998
Assistant Department Manager (Women’s Wear, Housewares) | 1996-1998
Sales Associate (Various Departments) | 1994-1995 (concurrent with college)
  • Recognized as one of store’s “rising stars” (elevating sales, margins, staff retention and customer satisfaction by as much 45%), resulting in selection to complete Luxury’s renowned store manager trainee program.
San Diego, CA
Major in Business
  • Store Operations Management
  • Grocery Operations Management
  • Inventory & Loss Control
  • P&L Statements
  • Customer Service
  • Leadership and Supervision
  • Merchandising & Plan-O-Grams
  • Scheduling & Payroll Management
Technology and Language Proficiencies
  • Computers: MS Office (Word, Excel, PowerPoint); POS & Inventory Systems
  • Foreign Language: Fluent in Spanish
Performance Review Excerpts
  • "May is clearly one of the district’s stand-out managers…my go-to trainer for new managers…excels in motivating associates… surpassed sales targets for our new Long Beach store from day one… delivered the region’s lowest shrink for the past two years running…" ~ Greg Mardell, District Manager, ABC Stores Inc. - 2010
  • "...May's success in providing turnaround and change-agent leadership has been exceptional...excellent leadership innovative problem-solver…understands how to drive bottom-line results...her commitment to our company and our customers is truly inspirational..." ~ Ray Fisk, District Manager, XYZ Corp - 2003

Education programs to fit your profession