Advice » Resumes & Letters» Resume Writing Tips » Resume Tips for Hospitality ...
Resume Tips for Hospitality Workers

Resume Tips for Hospitality Workers

The outlook for hospitality careers is looking brighter so this is a good time to upgrade your resume. Follow these tips to put your best foot forward when applying for hospitality jobs:   

Clarify Your Objective

Hospitality workers may be inclined to keep their resumes generic so they can apply for a number of positions, but that’s not an effective strategy. “The more specific the job objective, the better,” says Clare Bautista, recruiting specialist for Acrobat Outsourcing, a San Francisco-based staffing firm specializing in the hospitality industry. Bautista advises against using a vague resume objective, such as “Seeking a challenging position with room for upward mobility.” Instead, specify the desired job title so employers know exactly what you are looking to do. Here are a few examples:
  • Targeting event planning jobs in the catering industry
  • Seeking a valet supervisor position with XYZ Company
  • Job target: Room service server for a large hotel property
Describe Your Employers

Don’t assume that hiring managers know the details of your current or past employers, even if they are well-known brands. For example, hotel workers should “include the type and size of property, number of rooms, and any designations such as a Four Diamond or Five-Star Resort,” says Donna Tucker, CPRW, secretary for the National Resume Writers’ Association and owner of resume-writing firm CareerPro Resume Center in Phoenix.

Lori Hutchinson, partner at Hutchinson Consulting, a hospitality management recruitment firm in Sonoma, California, also recommends detailing employer facts, and provides this example:

Excellence Resort & Spa is an independently owned and managed Forbes Four Star, AAA Four Diamond, Preferred Resort in Northern California. The resort employs 125 staff members and has 300 rooms and a 30,000-square-foot spa.

Toot Your Horn

Profit-minded employers in the hospitality industry want to hire workers who don’t just do their jobs, but excel. “Show the recruiter or HR staffer that you can make money and save money -- no matter which hospitality area you’re in, from controller to executive chef to housekeeper,” Tucker says.

Bill Hutchinson, also a partner at Hutchinson Consulting, agrees with the importance of including contributions to the employer’s operation. “Hospitality workers should include outcomes, achievements and accomplishments, providing details that prove that they made a positive difference to their employers’ bottom line.”

If possible, quantify the results of your work so prospective employers understand the significance of your accomplishments. “Numbers speak louder than words,” Tucker says.

Show a Dedication to Service

The hospitality industry thrives on service, so hospitality workers should emphasize their commitment to customer service. “Many hospitality employers conduct customer satisfaction surveys, so record the scores in your career journal so the figures are available when you update your resume,” Tucker says. Also save guest comments and written feedback. “Adding testimonials from satisfied customers to your resume can make a big impact,” she says.

Lori Hutchinson provides this example of a resume accomplishment that emphasizes improvements in customer service:

Created and implemented comprehensive training program that helped increase guest service scores by 30 points between 2006 and 2007.

Resume Layout Counts

Your resume is often the first and only representation of you, so the resume design should look as professional as the content. “Hospitality applicants can stand out by presenting a resume that is clear and organized in structure,” Bautista says. A well-organized format includes using an easily readable font, providing plenty of white space and organizing sections logically so the reader doesn’t have to hunt for important information.

“The resume should be brief, factual and perfect in every way -- zero mistakes and formatted for easy reading,” Lori Hutchinson says.

One of Tucker’s resume clients not only landed an excellent job at a prestigious hotel, but also earned a promotion in the first year. “An aesthetically pleasing resume made a difference in getting attention during this tough economy and helped my client quickly move to a higher position,” Tucker says.

Make your resume shine with help from Monster's resume writing experts!

Learn more about hospitality careers.

Latest Jobs

Penske Rapid Repair
Posted: 05/28/2015
Scottsdale, AZ
Amsted Industries
Posted: 05/28/2015
Granite City, IL, 62040
Posted: 05/28/2015
San Francisco, CA, 94102
Posted: 05/28/2015
Minnetonka, MN, 55343
Posted: 05/28/2015
Alachua, FL, 32615

Want more personalized results?  Update Your Profile


Monster Communities

Teaching Community
Where teachers meet and learn.
Create and connect.
Networking for the career-minded woman.
Nursing Link
Where nurses call the shots.
More Monster Communities

Monster Partners

Scholarships, financial aid and more ways to pay for school.
Find top campus and online degree programs.
Military portal for the US Army, Navy, Air Force, Marine Corps and Coast Guard.
Financial Aid
Scholarships & financial aid.
Staffing for Government Jobs
Staffing and hiring solutions for federal government agency jobs.
More Monster Partners

Job Hunt Strategy

Six Ways to Make a Recruiter Hate You
If you want to blow your chances with recruiters -- and, by extension, with the companies they work for -- here are six perfect ways to do so.

Resumes & Cover Letters

Rev Up Your Resume to Relocate
Hoping to relocate? Get the ball rolling on landing the right job in the right location with these expert resume and cover letter tips.


100 Potential Interview Questions
Interview questions can run the gamut. You probably won't face all 100 of these, but you should still be prepared to answer at least some of them.

Salary & Benefits

10 Questions to Ask When Negotiating Salary
Most of us aren't natural negotiators, but asking these 10 questions during salary negotiations can help you get everything you deserve.

Employee Sourcing

Alt text
November Monster Employment Index Grows 13% Year-Over-Year, Tenth Consecutive Month of Positive Annual Growth.

For Seekers

Campus and Online Degrees
Advance your career and earn more with an online degree.
Free Salary Wizard
What are you worth? Find out and negotiate a better salary.
Research Careers
Get information on jobs and career paths to help guide your choices
Questions & Answers
Find answers to all your career related questions -- powered by Yahoo! Answers
Resume Distribution Service
Our distribution service puts your resume right in the hands of recruiters.
Resume Writing Services
Our experts will craft a keyword-rich resume that stands out in the crowd.
More Career Resources

For Employers

Career Ad Network
Target your job posting to more candidates on thousands of websites.
Hire Right Background Checks
Explore our background check packages to improve the quality of your hires.
Hiring Home Page
Find the best candidates for your business with Monster hiring solutions.
Job Postings
Find the right solution for your hiring needs. Starting at $99.
Power Resume Search
Monster's new search technology precisely matches people with your jobs.
Resource Center
Find staffing insights, labor trends, HR best practices and more.
Target Post
Connect with skilled, hourly and administrative candidates for only $99.

Social Media

Jobs on Twitter
Find jobs in your area and industry.
Monster Careers
Tune into our career advice and discussions tackling a wide range of topics and industries.
Monster Corporate & PR
Stay up-to-date on the latest news. Get the 'Who', 'What', 'When', and 'Why' on all things Monster related.
Monster Customer Service
Got a Monster question? We've got the answer. Whether you're a job seeker or employer, we can help you find the answers you need.
Monster for Employers
Find advice on hiring.
Follow Us
Check out our many pages and stay connected with the latest industry news, events, career advice and job openings.

Other Links

Monster Company Profiles
Explore companies and get information to guide your career decisions.
Compare Salaries
See how your pay stacks up to others in your field.
iPhone Application
Download the Monster app for iPhone and iPod touch.
Monster Job Seeker Blog
Monster Job Seeker Blog.
Monster Thinking Blog
Monster's Recruitment Trends Blog.
Jobs & Career Resources
Search Jobs:
For Employers: Post Jobs | Search Resumes | Advertise
About Monster | Work for Monster | Advertise with Us | AdChoices | Partner with Us | Investor Relations | Social Media
Terms of Use | Privacy Center | Accessibility Center | Help | Security | Contact Us | Sitemap | Mobile
©2015 Monster - All Rights Reserved U.S. Patents No. 5,832,497; 7,599,930 B1; 7,827,125 and 7,836,060 MWW - Looking for Monster Cable? - V: 2015.8.0.34-308