Hiring Trends in the Hospitality Industry

Hiring Trends in the Hospitality Industry

The demand for hospitality workers has improved in 2011, with 150,000 new workers added to employment rolls in the first four months of the year, according to the US Bureau of Labor Statistics.   

“That’s a significant improvement over last year, when the sector added less than 70,000 new hires,” says jobs expert John Challenger, CEO of Chicago-based outplacement firm Challenger, Gray & Christmas. “As consumer confidence returns and people have a little more discretionary spending power, the market for hospitality jobs will heat up more.”

Hotel Hiring Looking Good

Lodging is doing well as people begin to take long weekends or full-fledged vacations, Challenger says. He also notes that amusement parks are good seasonal performers, and gambling destinations are seeing year-round activity return. Business travel is also bouncing back, according to the Global Business Travel Association, which projects a 7 percent increase in total business travel spending in 2011.

Ginger Speir, senior vice president of development and talent acquisitions for Parkway Hospitality Management, a Baltimore-based hospitality-management firm, says she is also seeing positive trends in all areas of the industry. “We anticipate a slow but steady increase in overall occupancy and group bookings, and companies are beginning to book off-site meetings that had been abandoned over the past couple of years,” she says.

Increased business and leisure activity drives demand across the hospitality job market. “Typically the largest department in a hotel -- the housekeeping staff -- will see increases first,” says Rick Holliday, CEO of Atlanta-based Hospitality Staffing Solutions. Higher occupancy also increases hotel jobs for laundry and kitchen staff, banquet servers, chefs and stewards, he says. In parallel, opportunities for wedding planners, meeting planners, event planners and technical specialists also improve.

And while Americans aren’t traveling abroad like they used to, hotels in Europe and Asia are hiring thanks to local demand. “The large hotel companies are really focusing on expansion plans -- especially to Asia -- and they are seeking individuals who can work in these emerging markets,” says Jonathan Galaviz, chief economist for Galaviz & Company, a Las Vegas-based travel and leisure consulting firm.

Budget Squeeze Impacting Some Corners

However, with every level of government feeling the financial squeeze, the number of hospitality jobs at publicly owned facilities is declining. “The hardest times are for people looking for anything that relies on public funding -- local, state and national parks and historic sites,” Challenger explains. “They’re facing real budget issues that are leading to cutbacks.”

In some states like California, entire parks are being closed, including the lodges and cabins within their boundaries. So if your dream is a hospitality job at a guest ranch in the Grand Canyon or a rustic lodge at Yosemite, expect fewer openings and very high competition.

“This is a difficult time to find employment no matter what industry you are in,” says Tristyn Wright, vice president of operations with Lansing Entertainment and Public Facilities Authority in Lansing, Michigan. “The hospitality industry is a very demanding, high-energy industry and has a high rate of employee turnover -- more so [in front-line customer service/guest services jobs], so there is usually an opportunity for front-line employment.”

On the management level, proven performers in their hospitality careers will always be in demand.

“If you are really good at your particular position and are ambitious and eager to get ahead, you will,” Wright says. “Once talent is recognized, other facilities will try and capture it. You may be a very skilled VP in your current facility entertaining offers to be a CEO in similar-size market facilities across the country.”

Learn more about hospitality careers.

Learn more about travel careers.

Latest Jobs

Forever 21
Posted: 05/23/2015
Syracuse, NY, 13204
Forever 21
Posted: 05/23/2015
Monroeville, PA, 15146
Forever 21
Posted: 05/23/2015
Lake Grove, NY, 11755
Forever 21
Posted: 05/23/2015
Paramus, NY, 07652
Forever 21
Posted: 05/23/2015
Cherry Hill, NJ, 08002

Want more personalized results?  Update Your Profile


Monster Communities

Teaching Community
Where teachers meet and learn.
Create and connect.
Networking for the career-minded woman.
Nursing Link
Where nurses call the shots.
More Monster Communities

Monster Partners

Scholarships, financial aid and more ways to pay for school.
Find top campus and online degree programs.
Military portal for the US Army, Navy, Air Force, Marine Corps and Coast Guard.
Financial Aid
Scholarships & financial aid.
Staffing for Government Jobs
Staffing and hiring solutions for federal government agency jobs.
More Monster Partners

Job Hunt Strategy

Six Ways to Make a Recruiter Hate You
If you want to blow your chances with recruiters -- and, by extension, with the companies they work for -- here are six perfect ways to do so.

Resumes & Cover Letters

Rev Up Your Resume to Relocate
Hoping to relocate? Get the ball rolling on landing the right job in the right location with these expert resume and cover letter tips.


100 Potential Interview Questions
Interview questions can run the gamut. You probably won't face all 100 of these, but you should still be prepared to answer at least some of them.

Salary & Benefits

10 Questions to Ask When Negotiating Salary
Most of us aren't natural negotiators, but asking these 10 questions during salary negotiations can help you get everything you deserve.

Employee Sourcing

Alt text
November Monster Employment Index Grows 13% Year-Over-Year, Tenth Consecutive Month of Positive Annual Growth.

For Seekers

Campus and Online Degrees
Advance your career and earn more with an online degree.
Free Salary Wizard
What are you worth? Find out and negotiate a better salary.
Research Careers
Get information on jobs and career paths to help guide your choices
Questions & Answers
Find answers to all your career related questions -- powered by Yahoo! Answers
Resume Distribution Service
Our distribution service puts your resume right in the hands of recruiters.
Resume Writing Services
Our experts will craft a keyword-rich resume that stands out in the crowd.
More Career Resources

For Employers

Career Ad Network
Target your job posting to more candidates on thousands of websites.
Hire Right Background Checks
Explore our background check packages to improve the quality of your hires.
Hiring Home Page
Find the best candidates for your business with Monster hiring solutions.
Job Postings
Find the right solution for your hiring needs. Starting at $99.
Power Resume Search
Monster's new search technology precisely matches people with your jobs.
Resource Center
Find staffing insights, labor trends, HR best practices and more.
Target Post
Connect with skilled, hourly and administrative candidates for only $99.

Social Media

Jobs on Twitter
Find jobs in your area and industry.
Monster Careers
Tune into our career advice and discussions tackling a wide range of topics and industries.
Monster Corporate & PR
Stay up-to-date on the latest news. Get the 'Who', 'What', 'When', and 'Why' on all things Monster related.
Monster Customer Service
Got a Monster question? We've got the answer. Whether you're a job seeker or employer, we can help you find the answers you need.
Monster for Employers
Find advice on hiring.
Follow Us
Check out our many pages and stay connected with the latest industry news, events, career advice and job openings.

Other Links

Monster Company Profiles
Explore companies and get information to guide your career decisions.
Compare Salaries
See how your pay stacks up to others in your field.
iPhone Application
Download the Monster app for iPhone and iPod touch.
Monster Job Seeker Blog
Monster Job Seeker Blog.
Monster Thinking Blog
Monster's Recruitment Trends Blog.
Jobs & Career Resources
Search Jobs:
For Employers: Post Jobs | Search Resumes | Advertise
About Monster | Work for Monster | Advertise with Us | AdChoices | Partner with Us | Investor Relations | Social Media
Terms of Use | Privacy Center | Accessibility Center | Help | Security | Contact Us | Sitemap | Mobile
©2015 Monster - All Rights Reserved U.S. Patents No. 5,832,497; 7,599,930 B1; 7,827,125 and 7,836,060 MWW - Looking for Monster Cable? - V: 2015.8.0.34-219