Medical Office Receptionist Interview Questions

By Monster Staff

Are you looking for a medical office receptionist job? Show hiring managers that you have the professionalism, poise and discretion needed to succeed in the role by being ready to answer the following interview questions:

  • Tell me about your previous work experience as a medical office receptionist.
  • What were your primary responsibilities?
  • What type of interactions did you have with patients and visitors?
  • Did you schedule patient appointments?
  • Did you maintain patient accounts? If so, what type of system did you use?
  • Tell me about a challenging situation with a patient and how you handled it.
  • What steps did you take to protect patients’ rights and confidentiality?
  • Do you enjoy interacting with people?
  • What additional responsibilities did you manage in your previous receptionist work?
  • What have you done at your current/last company to increase revenues, reduce costs or save time?
  • Tell me about your computer skills.
  • What makes you a great fit for this position?
  • What type of schedule are you looking to work?
  • Would you be available to work extra hours if needed?

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