Search
Advice » Interviewing» Interview Preparation » Be Ready for the Healthcare Be ...
Be Ready for the Healthcare Behavioral Interview

Be Ready for the Healthcare Behavioral Interview

Many healthcare organizations use behavioral interviews to hire and promote employees. This form of interviewing is based on the premise that past performance is the best indicator of future behavior. Therefore, behavioral interviewers ask candidates to describe specific instances when they demonstrated particular behaviors or skills that are key to performing the desired job. Interviewers want candidates to cite a behavior, tell when and how they demonstrated it and explain the outcome.

Seems simple enough. But many candidates for healthcare jobs make some basic mistakes that torpedo their chances of being hired. Here are three of the most common, with tips from the experts on avoiding them.

Not Giving Enough Detail

Replying in generalities instead of responding with a specific situation is the most typical mistake. When interviewers ask, "Tell me about a time when…" they are looking for a short but complete story describing a quality, how you used it and the outcome, explains Terry Bishop, PhD, SPHR, associate professor of human resources management at Northern Illinois University.

Give the interviewer a concrete example, and don't make him work to get details, says Matthew Pattelli, a nurse recruiter for Advocate Lutheran General Hospital, part of Advocate Health Care, which has been using behavioral interviewing for more than a decade. Many nurses offer a one-word or one-sentence response, failing to elaborate, he says.

It's fine to use examples from your personal life, especially when you're just starting your career, says Julia Sutch, MT (ASCP), program director for The Cleveland Clinic School of Medical Technology. As administrator of the clinical pathology department, Sutch has interviewed dozens of candidates to keep 150 entry-level positions filled.

For example, do you need an example of a time you led a project? It's fine to explain how you managed your kitchen remodeling. Overall, make sure you choose your examples wisely to show the interviewer good judgment.

Being Unprepared

Knowing they're in demand has prompted some nurses to approach job hunting in a less-than-professional manner. Even though behavioral interviewing isn't new, many candidates for nurse jobs are unprepared to field behavior-based questions. "There's so much competition for nurses that some employers may have let their hiring practices down," Pattelli says.

Advocate's hiring managers and recruiters receive formal training on "hiring the best" and rely on a 24-page document that details key behaviors Advocate looks for in candidates. Interviewers choose from provided questions and use a scoring mechanism that rates and ranks candidates in a structured, consistent manner. The organization seeks candidates who can meet all their requirements: striving for excellence, acting flexibly, meeting customer needs, working as a team and fostering workforce diversity.

Because interviewers are well-trained in the questions they'll ask candidates need to be equally equipped with well-thought-out answers. "Think of all the qualities an employer would look for in the position you're applying for," suggests Sutch, noting she looks for dependability, initiative, creativity and conflict-resolution skills, among other characteristics. And feel free to take a few seconds to think about your answer. This demonstrates thoughtfulness, while blurting out the first thing that comes to mind can make you look rash.

If you list the key points you want to make as well as questions to ask the interviewer beforehand, don't hesitate to bring your list to refer to during the interview, Sutch says. In behavioral interviews, your actions demonstrate two traits highly valued in a clinical laboratory: organization and preparation.

Being Too Polished

At the other extreme, some candidates are so well-rehearsed that they come off as scripted, Bishop says. While it's wise to be prepared, avoid the appearance of being mechanized or sterile. If your examples are too glib or polished, an interviewer may sense your story is too good to be true, that you're a know-it-all lacking humility or that you're putting up a facade. Interviewers can sense -- and are put off by -- the classic right answer. Sincerity helps the interviewer get to know the real you. "Be human, and be warm," Bishop advises. "Smile and respond to the interviewer's question."

Latest Jobs

Posted: 04/24/2014
Lynn Haven, 32444
Posted: 04/24/2014
Panama City, 32405
Eastpoint Water & Sewer District
Posted: 04/24/2014
Eastpoint, 32328
Gulf County Brd. of Comm.
Posted: 04/24/2014
Cape San Blas, 32456
Gulf County Brd. of Comm.
Posted: 04/24/2014
Cape San Blas, 32456

Want more personalized results?  Update Your Profile

 
 
 

Monster Communities

Teaching Community
Where teachers meet and learn.
ArtBistro
Create and connect.
Excelle
Networking for the career-minded woman.
Nursing Link
Where nurses call the shots.
More Monster Communities

Monster Partners

Scholarships
Scholarships, financial aid and more ways to pay for school.
Education.org
Find top campus and online degree programs.
Military.com
Military portal for the US Army, Navy, Air Force, Marine Corps and Coast Guard.
Financial Aid
Scholarships & financial aid.
Staffing for Government Jobs
Staffing and hiring solutions for federal government agency jobs.
More Monster Partners

Job Hunt Strategy

Six Ways to Make a Recruiter Hate You
If you want to blow your chances with recruiters -- and, by extension, with the companies they work for -- here are six perfect ways to do so.

Resumes & Cover Letters

Rev Up Your Resume to Relocate
Hoping to relocate? Get the ball rolling on landing the right job in the right location with these expert resume and cover letter tips.

Interviewing

100 Potential Interview Questions
Interview questions can run the gamut. You probably won't face all 100 of these, but you should still be prepared to answer at least some of them.

Salary & Benefits

10 Questions to Ask When Negotiating Salary
Most of us aren't natural negotiators, but asking these 10 questions during salary negotiations can help you get everything you deserve.

Employee Sourcing

Alt text
November Monster Employment Index Grows 13% Year-Over-Year, Tenth Consecutive Month of Positive Annual Growth.

For Seekers

Campus and Online Degrees
Advance your career and earn more with an online degree.
Free Salary Wizard
What are you worth? Find out and negotiate a better salary.
Research Careers
Get information on jobs and career paths to help guide your choices
Questions & Answers
Find answers to all your career related questions -- powered by Yahoo! Answers
Resume Distribution Service
Our distribution service puts your resume right in the hands of recruiters.
Resume Writing Services
Our experts will craft a keyword-rich resume that stands out in the crowd.
More Career Resources

For Employers

Career Ad Network
Target your job posting to more candidates on thousands of websites.
Hire Right Background Checks
Explore our background check packages to improve the quality of your hires.
Hiring Home Page
Find the best candidates for your business with Monster hiring solutions.
Job Postings
Find the right solution for your hiring needs. Starting at $99.
Power Resume Search
Monster's new search technology precisely matches people with your jobs.
Resource Center
Find staffing insights, labor trends, HR best practices and more.
Target Post
Connect with skilled, hourly and administrative candidates for only $99.

Social Media

Jobs on Twitter
Find jobs in your area and industry.
Monster Careers
Tune into our career advice and discussions tackling a wide range of topics and industries.
Monster Corporate & PR
Stay up-to-date on the latest news. Get the 'Who', 'What', 'When', and 'Why' on all things Monster related.
Monster Customer Service
Got a Monster question? We've got the answer. Whether you're a job seeker or employer, we can help you find the answers you need.
Monster for Employers
Find advice on hiring.
Follow Us
Check out our many pages and stay connected with the latest industry news, events, career advice and job openings.

Other Links

Monster Company Profiles
Explore companies and get information to guide your career decisions.
Compare Salaries
See how your pay stacks up to others in your field.
iPhone Application
Download the Monster app for iPhone and iPod touch.
Monster Job Seeker Blog
Monster Job Seeker Blog.
Monster Thinking Blog
Monster's Recruitment Trends Blog.
Jobs & Career Resources
Search Jobs:
For Employers: Post Jobs | Search Resumes | Advertise
About Monster | Work for Monster | Advertise with Us | AdChoices | Partner with Us | Investor Relations | Social Media
Terms of Use | Privacy Center | Accessibility Center | Help | Security | Contact Us | Sitemap | Mobile
©2014 Monster - All Rights Reserved U.S. Patents No. 5,832,497; 7,599,930 B1; 7,827,125 and 7,836,060 MWW - Looking for Monster Cable? - V: 2014.1.40.6-304
eTrustLogo