Search
Advice » In the Workplace » Workplace Issues » Tips for Admins to Train Others
Tips for Admins to Train Others

Tips for Admins to Train Others

For seasoned administrative professionals, training others to do what they do can be a challenge. But there are a few foolproof tips you can use when you have to train a temp, a new hire or even your own replacement. Follow them to ensure you don't leave behind a trail of unanswered questions -- or unhappy bosses.

Create a Lesson Plan

Before you start a training session, sit down and write out lesson plans for each training day, suggests Jennifer Star, copresident of the Jennifer Group, a New York-based recruiting firm specializing in administrative support staff. "Training should be well-thought-out in advance so everything is covered," Star says. "That is why in school there is a curriculum that is followed; you don't just go to school and the teacher walks in and says, ‘So, what do you want to learn today?'"

Make It Interactive

It is also important to take some time to get to know your students, says Bill Knox, a mentor at Washington, DC-based Service Core of Retired Executives (SCORE), a resource training center for future executives. "Knowing your audience makes you a much more effective educator," he says. "Ask your trainees questions, and encourage them to question you."

Knox suggests trainers should determine what their trainees already know, what they've been good at it in the past and where they've had problems. "This will help you know where to place your emphasis and where you can go relatively quickly through the procedures," he says.

"Teaching is dynamic, and should always be a dialogue and not a lecture," says Knox. "People learn by doing, not by hearing about doing, so trainers should try to get their trainees to participate as much as possible." Knox suggests admins should have their trainees accomplish the tasks they're being taught while the admins supervise.

Mind the Details

Be sure to cover the smaller tasks you may take for granted as a long-term employee; they may be foreign to a newcomer. For instance, what is your company's shipping account number? Where do you go when the postage meter runs out of money runs? If the temp or replacement will be answering phones, make sure he knows who will be covering for him when he needs to take a break.

Don't Forget the List

"A list is a very important training tool, and will be the only thing left with your trainee once you're gone," says Star. Give your apprentice lists of important phone numbers, email addresses and pointers to remember. Even if such information is available in soft-copy form, give him a hard copy so the information is readily accessible and he can hit the ground running.

Stay in Touch

If possible, schedule time after the training ends to be available for questions once the newcomer takes the wheel. "This is the best way to help the trainee get through trouble areas that you might not be aware of until they actually start to function in the position," says Knox.

Many admins move into the training field. Apply the above guidelines successfully, and you might find a new career for yourself.

Rate this article:
Average rating:
Email to a friend
Share This
Share This

Latest Jobs

AmeriBanc National
Posted: 5/19/2013
Harbortouch
Posted: 5/19/2013
Harbortouch
Posted: 5/19/2013
Harbortouch
Posted: 5/19/2013
Quincy Carpet One Floor and Home
Posted: 5/19/2013

Want more personalized results?  Update Your Profile

Email to a friend
Share This
Rate this article:
Average rating:
Monster Advice Forums

Looking for Answers?

Get them on our boards:

Resume Tips
Job Search Advice

All boards
Join the Discussion

Popular Questions & Answers

Questions & Answers Powered by Yahoo! Answers
Is this normal for an interviewer to do this?
So today I went in for an interview and I was going in for the 2nd interview by the head chief executive. now this is where it got weird, so she asked me about my previous jobs and said how much she ...
What do you say when they ask what you want ...
Wen you apply at a job and they ask how mch you want as a salary what do you say?
How do I get a job with Dodgy work history a...
Basically- no degree, although I have tried completing one in the past and stopped because of physical and mental health issues which were overwhelming to deal with along with going to classes full t...
Why honesty, hard work and dedication have n...
Recently I have overlooked for a project at work and I am unable to accept it why? I am hard working, dedicated, maintain a very professional decorum, very cordial with my colleagues and bosses, giv...
I have applied for over 100 jobs I have gott...
As stated in my question I've applied for multiple jobs and gotten no job interview, you name a place I've applied there. I've said i will work ridiculous hours from like 12am to 5am and nothing. I'v...

Monster Communities

Teaching Community
Where teachers meet and learn.
ArtBistro
Create and connect.
Excelle
Networking for the career-minded woman.
Nursing Link
Where nurses call the shots.
More Monster Communities

Monster Partners

Scholarships
Scholarships, financial aid and more ways to pay for school.
Education.org
Find top campus and online degree programs.
Military.com
Military portal for the US Army, Navy, Air Force, Marine Corps and Coast Guard.
Financial Aid
Scholarships & financial aid.
Staffing for Government Jobs
Staffing and hiring solutions for federal government agency jobs.
More Monster Partners

Job Hunt Strategy

Six Ways to Make a Recruiter Hate You
If you want to blow your chances with recruiters -- and, by extension, with the companies they work for -- here are six perfect ways to do so.

Resumes & Cover Letters

Rev Up Your Resume to Relocate
Hoping to relocate? Get the ball rolling on landing the right job in the right location with these expert resume and cover letter tips.

Interviewing

100 Potential Interview Questions
Interview questions can run the gamut. You probably won't face all 100 of these, but you should still be prepared to answer at least some of them.

Salary & Benefits

10 Questions to Ask When Negotiating Salary
Most of us aren't natural negotiators, but asking these 10 questions during salary negotiations can help you get everything you deserve.

Employee Sourcing

Alt text
November Monster Employment Index Grows 13% Year-Over-Year, Tenth Consecutive Month of Positive Annual Growth.

For Seekers

Campus and Online Degrees
Advance your career and earn more with an online degree.
Free Salary Wizard
What are you worth? Find out and negotiate a better salary.
Research Careers
Get information on jobs and career paths to help guide your choices
Questions & Answers
Find answers to all your career related questions -- powered by Yahoo! Answers
Resume Distribution Service
Our distribution service puts your resume right in the hands of recruiters.
Resume Writing Services
Our experts will craft a keyword-rich resume that stands out in the crowd.
More Career Resources

For Employers

Career Ad Network
Target your job posting to more candidates on thousands of websites.
Hire Right Background Checks
Explore our background check packages to improve the quality of your hires.
Hiring Home Page
Find the best candidates for your business with Monster hiring solutions.
Job Postings
Find the right solution for your hiring needs. Starting at $99.
Power Resume Search
Monster's new search technology precisely matches people with your jobs.
Resource Center
Find staffing insights, labor trends, HR best practices and more.
Target Post
Connect with skilled, hourly and administrative candidates for only $99.

Social Media

Jobs on Twitter
Find jobs in your area and industry.
Monster Careers
Tune into our career advice and discussions tackling a wide range of topics and industries.
Monster Corporate & PR
Stay up-to-date on the latest news. Get the 'Who', 'What', 'When', and 'Why' on all things Monster related.
Monster Customer Service
Got a Monster question? We've got the answer. Whether you're a job seeker or employer, we can help you find the answers you need.
Monster for Employers
Find advice on hiring.
Follow Us
Check out our many pages and stay connected with the latest industry news, events, career advice and job openings.

Other Links

Advice Forums
Tap into Monster's online career forums and share advice with experts.
Monster Company Profiles
Explore companies and get information to guide your career decisions.
Compare Salaries
See how your pay stacks up to others in your field.
iPhone Application
Download the Monster app for iPhone and iPod touch.
Monster Job Seeker Blog
Monster Job Seeker Blog.
Monster Thinking Blog
Monster's Recruitment Trends Blog.
Jobs & Career Resources
Search Jobs:
For Employers: Post Jobs | Search Resumes | Advertise
About Monster | Work for Monster | Advertise with Us | AdChoices | Partner with Us | Investor Relations | Social Media
Terms of Use | Privacy Center | Accessibility Centre | Help | Security | Contact Us | Sitemap | Mobile
©2013 Monster - All Rights Reserved U.S. Patents No. 5,832,497; 7,599,930 B1; 7,827,125 and 7,836,060 MWW - Looking for Monster Cable? - V: 2013.1.0.21-226
eTrustLogo