Communication
Mine Missed Sales Opportunities

A lost sale is a disappointment, but the savvy salesperson sees it as an opportunity to dig deeper and uncover valuable client feedback.
Sales Pitches 101
You and your client agree that you've got the skills to get the job done. Do you still need to put your pitch in writing?
Careful with Humor
Beginning a cold call with a joke can be a great tactic -- if you and your prospect have the same idea of funny.
How to Take Control
A sales seminar can happen anywhere. See how an airport security guard displayed brilliant salesmanship.
In the Spotlight
More than ever, writing well is critical to professional success. Follow these five tips from a writing coach to deliver the right message.
 
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