Monster Worldwide - Restaurant & Hospitality: learning, leadership, management, and career advancement tips and advice.

Communication

Desserts delight customers and can sweeten a server's paycheck. Learn how with a few subtle moves you can help diners take the plunge.

Defuse the Difficult Diner
Even when your restaurant patron is wrong and obnoxious, control your reaction to him to ensure a happy shift for all.

Write for Your Group
Exceptional writing skills should be in every manager's tool kit. Learn how to become a master of the written word.

In the Spotlight

More than ever, writing well is critical to professional success. Follow these five tips from a writing coach to deliver the right message.

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