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Defuse the Difficult Diner

Even when your restaurant patron is wrong and obnoxious, control your reaction to him to ensure a happy shift for all.
Sweet Success
Desserts delight customers and can sweeten a server's paycheck. Learn how with a few subtle moves you can help diners take the plunge.
Restaurant Tech
As a manager, understanding the latest in restaurant technologies can be an asset during your job search.
HR Watch for August 2008
In this month’s edition: Electronic communications policies and privacy, reasonable accommodation under the ADA and more employment case law.
In the Spotlight
Find practice assessment tests, online CE, NCLEX prep and other products for nursing students, nurse educators and healthcare professionals.
 
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